Last Updated: June 26, 2026
This Content Monitoring Policy (“Policy”) describes the tools, systems, and processes implemented by Clear Mind America Inc. (“Adorely,” “we,” “us,” or “our”), operator of the adorely.co platform (the “Platform”), to monitor, review, and control content. The Platform is accessible via web browser only. This Policy should be read in conjunction with our Terms of Service and Privacy Policy.
1. Purpose and Scope
This Policy applies to all publicly accessible content published on the Platform and to private AI-assisted conversations conducted between users and the Platform’s AI companion service. All publicly available content, including website pages, AI companion profiles and associated imagery, is created and published exclusively by authorized Company personnel. Users cannot upload external photos or images to the Platform, and no user-generated visual content is displayed publicly.
2. Pre-Publication Review
Prior to publication, all content undergoes an internal review process to verify compliance with applicable laws and regulations, payment network requirements, consumer protection standards, and the Company’s Terms of Service. Only authorized team members hold publishing permissions. Content changes are subject to internal approval procedures and periodic compliance reviews.
3. Multi-Layered Monitoring Framework
The Platform employs a multi-layered content monitoring framework consisting of the following components:
Automated Content Safety Controls. All user inputs and AI-generated outputs are processed through automated classifiers that screen for prohibited content in real time, including requests involving minors, explicit prohibited content, and hate speech. Requests triggering these filters are blocked before processing or delivery.
Policy-Based Filtering Mechanisms. Policy-based filtering mechanisms restrict content that violates our Terms of Service. These filters operate at the model configuration level and are updated regularly to reflect changes in applicable law and payment network requirements.
Continuous System-Level Monitoring. Continuous monitoring of safety events, policy violations, and abnormal usage patterns is maintained. Monitoring data is reviewed periodically by authorized compliance personnel to identify systemic risks and emerging categories of misuse.
User Reporting. Users may flag responses they consider inappropriate, harmful, or otherwise non-compliant by contacting support@adorely.co. All user reports are reviewed within 5 business days of receipt.
Manual Compliance Review. Manual review of escalated reports and flagged incidents is conducted by authorized moderation personnel where necessary. Access to conversation content by moderation staff is limited to authorized personnel and is subject to strict confidentiality obligations.
4. Enforcement Actions
Where a potential violation is identified, we may investigate and take appropriate action including content restriction or removal, account limitations or suspension, permanent account termination, and referral to law enforcement authorities where required by applicable law. The severity of the enforcement action is determined by the nature and gravity of the violation.
5. Record-Keeping and Audit
We maintain records of reported incidents and moderation actions for compliance and audit purposes. Records are retained in accordance with applicable data retention requirements and our Privacy Policy.
6. Privacy and Data Protection
Content monitoring activities are conducted in accordance with our Privacy Policy and applicable data protection legislation. Where monitoring involves the processing of personal data, appropriate legal bases are established and data minimisation principles are applied.
7. Policy Updates
This Policy is reviewed and updated periodically to reflect changes in the law, payment network requirements, or our operational practices. Material changes will be communicated to users via the Platform or by email. Continued use of the Platform following notification of changes constitutes acceptance of the updated Policy.
8. Contact
Questions or concerns regarding this Policy may be directed to:
E-mail: support@adorely.co
Clear Mind America Inc.
1 Broadway, Unit 320
Menands, NY 12204
United States